Forum Appeals Process

[Adelante]

We aim to have a clear and transparent system here. As a result, all Moderator or Administrator decisions are subject to an appeals process, as detailed below.

Stage 1: Initial Review

Contact the Moderator: If you are dissatisfied with a moderator’s decision (e.g., content removal, thread lock, warning issued), you should first contact the moderator privately.
Request Clarification: Ask for a clear explanation of why the decision was made, referencing the specific rule(s) or guideline(s) that led to the action.
Respectful Tone: Keep your message polite and focused on the issue at hand; abusive or hostile language will not be considered.

Stage 2: Escalation to Senior Staff

Submit an Appeal: If the matter cannot be resolved with the moderator, you may submit a formal appeal. Provide a concise explanation of why you believe the decision was incorrect, along with any supporting evidence or references to forum rules.
Designated Contact: Appeals should be sent via PM to the forum @Administrators
Senior Staff Response: A senior staff member (or team) will review both sides of the dispute and issue a decision. They may also contact you or the moderator involved for additional details.

Stage 3: Final Administrative Review

Administrator Involvement: In cases that remain unresolved or are particularly complex, the appeal may be reviewed by a higher-level administrator or an appeals committee.
Decision Timeline: The administrator or committee should aim to resolve the issue within a reasonable timeframe, and will advise you of their estimated timeframe when acknowledging your appeal.
Outcome Notification: You will receive a final response explaining the decision. Once communicated, this decision is typically final and binding unless there is new, significant information.