Trenitalia c2c has recorded over 250,000 contactless payment taps at its newly enabled stations since launching the initiative in February 2025—making it the first fully contactless national rail operator in the UK.
Since Sunday 2 February, customers have been able to travel seamlessly across the entire c2c route and within the wider pay-as-you-go contactless area using a single contactless card or device. The service covers both peak and off-peak periods, and includes integration with London’s broader contactless network.
Rob Mullen, Managing Director at c2c, said: “It is great to see that so many of our customers are already switching to pay as you go with contactless ticketing, making it quicker and easier for them to access our services than ever before.”
“To have reached a quarter of a million contactless taps in under 50 days is simply incredible, and these early figures clearly demonstrate just how popular this new and additional ticketing and payment option is going to be with our customers.”
Stations included in the launch are: Tilbury Town, East Tilbury, Stanford-le-Hope, West Horndon, Laindon, Basildon, Pitsea, Benfleet, Leigh-on-Sea, Chalkwell, Westcliff, Southend Central, Southend East, Thorpe Bay, and Shoeburyness.
Customers benefit from best value adult fares calculated on the day and time of travel, along with Monday to Sunday capping when travelling in and around London.
